Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What materials are used in Buffy products?
We prioritize sustainability and comfort by using earth-friendly materials like Tencel™ lyocell fiber, recycled polyester made from plastic bottles, and organic cotton to create our signature soft bedding.
How do I care for my Buffy comforter?
Most of our products are machine washable. We recommend washing on a cold, gentle cycle with mild detergent and tumble drying on low heat. For our larger comforters, a large-capacity machine is recommended.
Do you offer a trial period?
Yes! We offer a 7-night free trial on most products. You can try them in your own bed before being charged. If you don't love it, returns are easy and hassle-free.
How long does shipping take?
Orders typically process within 1-2 business days. Once shipped, standard delivery usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for all items. If you are not completely satisfied with your purchase, you can return it for a full refund. We even provide a prepaid shipping label for your convenience.
Are Buffy products hypoallergenic?
Yes, our products are designed to be naturally hypoallergenic. Our Tencel™ lyocell shell is resistant to dust, mites, and mold, making it an ideal choice for those with sensitive skin or allergies.